User consent.
- By accessing the website https://happydrivers.gr/, you agree to its terms and conditions, as well as to its Privacy Policy and the relevant Terms of Service https://happydrivers.gr/privacy-policy/). You explicitly agree to the processing of your Personal Data and Anonymous Information in accordance with this Privacy Policy. Your personal information may be processed by us in the country where it was collected (Greece).
- We collect both personal information and non-identifiable information that you submit voluntarily to us upon your visit to the webpage https://happydrivers.gr/. We collect information you submit in the process of creating your order. For example, the booking process requires us to give us your name-surname and a valid email address. If you send us an e-mail or fill out the “Contact” form via the webpage, we will collect your email address and the full content of your email, including the attachments if necessary, and other information you provide. If you choose to subscribe in order for you to receive information about products or services that you may be interested in, we will collect your email address and all relevant information.
- We may receive information, including Personal Data, for you from other sources with which you are registered, companies with which we have a partnership (“Partners”) or other third parties. We can associate this information with other personal information we have collected for you. Please remember that third-party suppliers of such information are handling it in accordance with their own privacy policies.
If you provide us with feedback, we may use and disclose such comments for any purpose, provided that we do not associate such comments with your personal information. We will collect any information contained in these comments and we will treat the Personal Information to this in accordance with this Privacy Policy. - The Happydrivers.gr site provides a means for people who are seeking to travel to certain destinations (“riders”) to be accompanied by people who drive to or through these destinations (“Drivers”). For the purposes of this Agreement, these services are collectively defined as “Services”. This Agreement describes the terms and conditions governing your use of and participation in the Happydrivers.gr site.
- This Agreement applies to the use of the Happydrivers.gr site. You may terminate your participation in the Services at any time for any reason upon receipt by us of your written or electronic termination notice.
By using the Service, we warrant and agree that:
- All our drivers are professional drivers.
- This professional driver has a valid driving license and is authorized to operate a car vehicle and has all the appropriate permits, approvals, and authorization to transfer to third parties in all jurisdictions in which this driver uses the Services.
- This professional driver owns or has the legal right to operate the vehicle used by the Driver when accepting the Passengers and this vehicle is in good working condition and meets the safety standards of the industry and all of the applicable legal and government department requirements for a car.
- This professional driver has a valid liability policy (coverage compatible with all applicable legal requirements) for the operation of this driver’s vehicle to cover any foreseeable losses associated with providing drivers to drivers.
- This professional driver will be solely responsible for any liability arising out of or as a result of the operation of the vehicle used by the Driver for the Carriage of Passengers, including, but not limited to, personal injuries, death and material damage.
In case of a motor vehicle accident, this Driver will be solely responsible for compliance with any applicable legal or specialized requirements for motor vehicles and for all necessary contacts with the driver’s insurance institution. - This professional driver will only accept passengers using the vehicle mentioned in the agreement.
- This professional driver will not discriminate or incite anyone on grounds of race, ethnic origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation.
Route reservation policy.
- The confirmation email you receive after the completion of the welcome transfer includes all the information you have stated during the booking. Once the contract becomes legally binding, you will be asked to notify the Customer Service Center of any errors at least 48 hours prior to the corresponding transfer service.
- Prices include tolls, fuel, and all legal taxes.
- E-mail deposit receipt is required.
- For transfer services, change is free of charge if we receive a notice from you at least 24 (twenty four) hours before the actual time of pickup.
- To change your transfer, you must contact us by phone +306985851617 or by email at greece@happydrivers.gr. Changes take effect immediately upon confirmation by a customer support representative.
- If you do not notify us within the 24-hour period or do not appear at the pick-up location without prior notice, the prepaid amount for carrying out the transfer is deemed to be the amount of the contractual penalty that compensates HappyDrivers company for the damage caused by the late cancellation.
- A request by you for changes in receipt, reject, time and baggage allowances may result in additional charges based on the locale of each destination city. The Customer Support Team will contact you as soon as possible to inform you and accept any additional payments that may result from this change. In case of non-response or non-payment, Happydrivers cannot proceed with your transportation and reserves the right to cancel the transfer service.
Trip booking policy.
- The prices are quoted in Euro (€) and refer to excursions from 1 up to 4 people. Necessary requirement is for the customer to inform the company about the full names of each additional person who will be involved.
- Prices include tolls, fuel, and all legal taxes.
- For transfer services, change is free if we receive a notice from you at least 1 (one) day before the actual pickup time. To change your transfer, you must contact us by phone +306985851617 or by email at greece@happydrivers.gr. Changes take effect immediately upon confirmation by a customer support representative.
- If you do not notify us within the 1-day period or do not appear at the pick-up location without prior notice, the prepaid amount for carrying out the transfer is deemed to be the amount of the contractual penalty that compensates HappyDrivers company for the damage caused by the late cancellation.
The Customer Support Team will contact you as soon as possible to inform you. In case of non-response or non-payment, HappyDrivers cannot proceed with your transportation and reserves the right to cancel the transfer service.
Payment Policy.
- Payments can be made in the following ways:
A) To the referred company’s bank account through IRIS system following the QR code in the booking form page.
B) Through electronic POS of driver.
C) In cash through your driver.
Cookie Policy
Refund Policy Cancellation Policy.
- Cancellation can take place 2 (two) days before. Prior to transfer or excursion, the deposit made by the customer is refunded.
- In case of a late cancellation or non-appearance of the customer, the deposit is not refunded.
- You make the refund to the customer is made in the same way that the customer had paid during the payment. The refund to the customer may take between 3 and 20 business days.
Security.
- We are committed to protecting the security of your Personal Information. We use a variety of industry-based security technologies and procedures to protect your personal information against unauthorized access, use or disclosure. Although we have taken important steps to protect your Personal Information, no company, including us, can completely eliminate the privacy risks of Personal Information.